HP 8600 WILL NOT SCAN TO COMPUTER HOW TO
HP 8600 WILL NOT SCAN TO COMPUTER SOFTWARE
HP 8600 WILL NOT SCAN TO COMPUTER PLUS
HP 8600 WILL NOT SCAN TO COMPUTER WINDOWS 7
HP 8600 WILL NOT SCAN TO COMPUTER MAC

Locate the 'Home' and 'Back/Return' symbols Set the sleep mode to 5 minutes - saves a lot of keying later! If you tap the ECO icon you will see 'Sleep Mode: off' I did all this 24 hours ago and the printer has stayed awake and connected to everything both ethernet and wireless. Change the value to zero (it's a bit tricky because the values change rapidly when you press the arrows), then exit by pressing the red 'X' until you get back to the normal user interface. Then, scroll (right arrow) until you see System Mode Timeout, select this by tapping it and you will see the number of seconds which correspond to the sleep time selected from the normal user menu. You will see sub-menus, select System Menu. You will get a menu called Engineering Menu, below that is a list of options, select 'Underware Menu' (tap it). Switch the printer off, wait 10 seconds or so and switch it back on.Īfter it finishes booting up press Return once, press the Home icon twice, then press Return again once. The icons don't need to be illuminated when you press them. To get to the menu required, you need the return arrow (looks like a U on its side to the left of the display) and the Home icon which looks like a little house also to the left of the display. I can't attach a photo so I'll describe what I did. This irritation seems to be widespread and I've never found a solution online. I'll go through the procedure again and post a detailed step-by-step with photos later. Press the 'return' arrow once, then the 'Home' icon twice and the return arrow once again.

HP 8600 WILL NOT SCAN TO COMPUTER PLUS

My printer is not the plus model either so the procedure should be the same.

How do i get that hidden menu in a 8600 (not the plus model)? Exit by pressing the red X, and voila, job done. Scroll across to 'Timeout' and set it to 0 seconds. The second one is the one you need, accessed by pressing return arrow once, the home symbol twice and the return arrow once again. There are 2 hidden menus, one for technicians and one for factory setup.

HP 8600 WILL NOT SCAN TO COMPUTER HOW TO

I worked out how to stop the printer going to sleep (i.e. I had the same problem, I think it's related to the ECO setting which can't be turned off from the user menu.

HP 8600 WILL NOT SCAN TO COMPUTER WINDOWS 7

Issues started when we replaced that Vista puter with Windows 7 Premium 64! Next test will be hooking it directly to my Vista machine to see if that stops it.ĮDIT - it originally was hooked to a Vista puter with no issues totally forgot about that. It keeps losing the connection if we do not regularly use the printer.

HP 8600 WILL NOT SCAN TO COMPUTER MAC

We're having the same issue printer is directly connected to the network router Windows 7 Premium 64bit controls hub what is weird is that my Mac can always print yet the Win 7 can't. This script 'pings' the printer, forcing it to stay awake and never go to sleep.ĭrop me a mail at along with a small donation of 5$ for my time and I will send you the instructions, or if you prefer the program that runs the script in the background that has already been compiled. The only workaround that has so far worked 100% of the time is creating a script that runs in the background of your computer. The problem with the HP 8600 is that the sleep setting has been entirely removed from the menu, and the only alternative is setting the 'ECO' setting on the printer, which only gives you 3 measly options 5,10,15 minutes, none of the ofcourse allow you to turn off the sleep function. Logically speaking it should wake up if the computer in question tries to communicate with it, but for some strange reason it doesn't. It is in this menu that one can usually adjust the hardware default sleep setting which causes the printer to 'lose' it's wireless signal. HP usually has a hidden service menu that their employees can access to make technical adjustments to certain printers. After scouring the internet for solutions and not finding any, I managed to figure out what the problem was by myself. I had that exact same problem with the HP 8600 series.

HP 8600 WILL NOT SCAN TO COMPUTER SOFTWARE

I've been on the phone with hp for 7 hours so far in 2 days and they still don't have an answer!!! I called dell and they said its a software issue and need to pay $90 for them to fix it, Told them no way. I keep getting an error, unable to connect with printer over network. This function is handy so i can sent scans to an email or folder on my computer but it wont connect. It's connected to the network, laptop connected to network, but printer isn't connecting to laptop. I have an all in one hp officejet 8600 plus and i cant get it to connect to my laptop.

Hp 8600 will not scan to computer